Frequently Asked Questions

A. Firstly, you will need your email address, mobile number and debit/credit card details ready with you!

Got it all prepared? Great! Let’s begin!

Proceed to view the price plans we have offered which suits YOU the best! (The “PRICE PLANS” page can be found on the navigation bar at the top of our website.)

Choose the respective plan you want and click on the “Get Started” button.

Add to basket” your chosen plan, select your “Start Date” (make sure to check the date correctly! We can only alter this start date if you put a date that hasn’t already begun yet) and click the “Continue” button below.

It’s time to create your very own personal account! Fill up the required fields, check on the box where it says “I accept the The Carrot Patch House Rule and Membership Terms & Conditions” and click continue.

Enter your credit/debit card details that you have prepared earlier on and hit the “Sign Up” button.

Activate your account by clicking on the sign in button in the welcome email.

Congrats! You are now a new member of The Carrot Patch!

A. You get to choose whenever you are ready at the “Order Summary” panel just before you key in your credit card details! (Make sure you check the date correctly if you don’t intend to start immediately)

A. Do email us to request the start date for your membership ONLY if you have not yet started using our space at info@thecarrotpatch.co and we will try our best to help you!

If you have already started using our space, I’m afraid we can no longer amend the membership start date 🙁

A. Yes! Passes can be used for ALL of our locations!

A. No, you can only use our single passes for one location a day. But we highly suggest the Unlimited Hot Desk instead if you would like to hop around!

A. Our locations are strictly on a first come first served basis. There will be no booking or reservation of seats at the moment as you would be unlikely to encounter a lack of seats. However this may be revised in future if there is a high demand at certain locations. You will definitely be notified if there is a change!

A. Passes are non-transferable. Do ONLY register for yourself or ask your buddy to register himself/herself for security and identification purposes.

 A. We’re sad to see you go but you can cancel your membership by either emailing us at info@thecarrotpatch.co or contacting us via whatsapp at +65 82222252

A. Just head to any one of our locations and provide your name and say “HI!” to any of our super-friendly community hosts to check you in easily! Too easy!

A. Meeting rooms are currently only available at our main location, The Carrot Patch @ Henderson. Alternatively, we have discussion corners at The Carrot Patch @ SKAI Bar and The Carrot Patch @ Level Up for you to use.

A. Yes! You can bring a guest/client!

Do note that you are required to register guests beforehand in the member’s portal under the tab “Visitor” and guests are only permitted to stay in our coworking spaces for a maximum of 2 hours.

A. Lockers are only available at our main location, The Carrot Patch @ Henderson which is chargeable of a small fee of $25/month. We do kindly request that you remove all your personal belongings at the end of operational hours at all our locations. Only Private office and Dedicated desk holders are exempt on this ruling. Thanks for your understanding!

A. Yes, at an hourly rate of $50/hour for our large meeting room (12 pax) at The Carrot Patch @ Henderson. Our small meeting room (6pax) at The Carrot Patch @ Henderson is free for you to use! All you need to do is book the room with our helpful community host beforehand!

A. By debit/credit card while signing up for the plan. If you run into any issues with payment, please contact us at info@thecarrotpatch.co.

A. No there aren’t… we’re just kidding with this one! YES there are restrooms located at all our locations.

A. Firstly, you will need your email address, mobile number and debit/credit card details ready with you!

Got it all prepared? Great! Let’s begin!

Proceed to view the price plans we have offered which suits YOU the best! (The “PRICE PLANS” page can be found on the navigation bar at the top of our website.)

Choose the respective plan you want and click on the “Get Started” button.

Add to basket” your chosen plan, select your “Start Date” (make sure to check the date correctly! We can only alter this start date if you put a date that hasn’t already begun yet) and click the “Continue” button below.

It’s time to create your very own personal account! Fill up the required fields, check on the box where it says “I accept the The Carrot Patch House Rule and Membership Terms & Conditions” and click continue.

Enter your credit/debit card details that you have prepared earlier on and hit the “Sign Up” button.

Activate your account by clicking on the sign in button in the welcome email.

Congrats! You are now a new member of The Carrot Patch!

A. You get to choose whenever you are ready at the “Order Summary” panel just before you key in your credit card details! (Make sure you check the date correctly if you don’t intend to start immediately)

A. Do email us to request the start date for your membership ONLY if you have not yet started using our space at info@thecarrotpatch.co and we will try our best to help you!

If you have already started using our space, I’m afraid we can no longer amend the membership start date 🙁

A. Yes! Passes can be used for ALL of our locations!

A. No, you can only use our single passes for one location a day. But we highly suggest the Unlimited Hot Desk instead if you would like to hop around!

A. Our locations are strictly on a first come first served basis. There will be no booking or reservation of seats at the moment as you would be unlikely to encounter a lack of seats. However this may be revised in future if there is a high demand at certain locations. You will definitely be notified if there is a change!

A. Passes are non-transferable. Do ONLY register for yourself or ask your buddy to register himself/herself for security and identification purposes.

A. Just head to any one of our locations and provide your name and say “HI!” to any of our super-friendly community hosts to check you in easily! Too easy!

A. Meeting rooms are currently only available at our main location, The Carrot Patch @ Henderson. Alternatively, we have discussion corners at The Carrot Patch @ SKAI Bar and The Carrot Patch @ Level Up for you to use.

A. Yes! You can bring a guest/client!

Do note that you are required to register guests beforehand in the member’s portal under the tab “Visitor” and guests are only permitted to stay in our coworking spaces for a maximum of 2 hours.

A. Lockers are only available at our main location, The Carrot Patch @ Henderson which is chargeable of a small fee of $25/month. We do kindly request that you remove all your personal belongings at the end of operational hours at all our locations. Only Private office and Dedicated desk holders are exempt on this ruling. Thanks for your understanding!

A. Yes, at an hourly rate of $50/hour for our large meeting room (12 pax) at The Carrot Patch @ Henderson. Our small meeting room (6pax) at The Carrot Patch @ Henderson is free for you to use! All you need to do is book the room with our helpful community host beforehand!

A. By debit/credit card while signing up for the plan. If you run into any issues with payment, please contact us at info@thecarrotpatch.co.

A. No there aren’t… we’re just kidding with this one! YES there are restrooms located at all our locations.

 A. We’re sad to see you go but you can cancel your membership by either emailing us at info@thecarrotpatch.co or contacting us via whatsapp at +65 82222252